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FREQUENTLY ASKED QUESTIONS
- 01We have 5 clinics located at: • Blk 139 Tampines Street 11, #01-42, Singapore 521139 • Blk 824 Tampines Street 81 #01-36, Singapore 520824 • 1 Tampines Walk, #05-31A Our Tampines Hub, Singapore 528523 • Blk 727 Ang Mo Kio Ave 6 #01-4250, Singapore 560727 • Blk 318 Jurong East Street 31, #01-46, Singapore 600318 Would you like to book an appointment? Message us on Whatsapp at +65 8954 1995 or click on 'Book an Appointment' on the top right of the site.
- 02Weekdays: 8:30am – 1:00pm, 2:00pm – 5:30pm Saturday: 8:30am – 1:00pm Closed on Public Holidays. Visit our website at https://www.ultimed.com.sg/our-location for the most updated hours
- 03We offer: • GP consultations • Telemedicine • Health screenings • Vaccinations • LPA certification • Chronic disease management • STD/HIV/HPV testing • Family planning • MOM/ICA/FDW medicals To see the full list, visit our website at https://www.ultimed.com.sg/
- 04We manage common illnesses like cold, flu, fever, minor injuries, as well as chronic conditions such as: • Diabetes • Hypertension • High cholesterol • Asthma • Skin concerns Need medical attention? Book an appointment on our website: https://www.ultimed.com.sg/contact-us
- 05Yes, we offer discreet testing and follow-up consultations for STDs, HIV, and HPV. To maintain your privacy and reduce wait time, book your appointment at https://www.ultimed.com.sg/contact-us
- 06Yes, we offer health checks and consultations specific to men’s and women’s needs, including sexual health and hormone-related issues. Want to speak to a doctor? Book your visit now at https://www.ultimed.com.sg/contact-us
- 07Yes, our doctors can refer you to appropriate specialists and help coordinate follow-up care. Referrals require a consultation—book one here at https://www.ultimed.com.sg/contact-us
- 08Walk-ins are welcome, but we highly recommend booking to reduce waiting time. Book now to secure your preferred timing: https://www.ultimed.com.sg/contact-us
- 09Walk-in slots are subject to availability. To avoid disappointment, book it at: https://www.ultimed.com.sg/contact-us
- 10You can: • Book online via our website: https://www.ultimed.com.sg/contact-us • WhatsApp us at +658954 1995
- 11• Cash • Credit/debit cards • Medisave • CHAS subsidies (where applicable) • CDC Vouchers
- 12Yes, for select insurance panels. Please check with your provider or call us to verify. To confirm eligibility, book it at: https://www.ultimed.com.sg/contact-us
- 13Yes, we offer vaccines under the National Adult Immunisation Schedule (NAIS) and National Childhood Immunisation Schedule (NCIS), including: • Influenza • Covid-19 • Pneumococcal • Hepatitis B • Tdap • MMR • HPV • Travel vaccines Protect yourself and your loved ones—book a vaccination appointment at https://www.ultimed.com.sg/contact-us
- 14Some vaccines listed under NAIS/NCIS are subsidised; prices vary based on nationality and eligibility. Need help checking your eligibility? Book a consultation at https://www.ultimed.com.sg/contact-us. Reference website: • NAIS: https://www.moh.gov.sg/managing-expenses/schemes-and-subsidies/subsidies-for-national-adult-immunisation-schedule-(nais)-vaccines-administered-at-public-healthcare-settings • NCIS: https://www.moh.gov.sg/others/resources-and-statistics/childhood-developmental-screening NCIS The table below outlines the recommended vaccination schedule for adults (aged 18 and above) in Singapore, in accordance with the National Adult Immunisation Schedule (NAIS). For additional information, please refer to healthhub.sg/vaccinate. The table below outlines the recommended vaccination schedule for children (From birth to age 17 years) in Singapore, in accordance with the National Childhood Immunisation Schedule (NCIS). For additional information, please refer to vaccinesprotect.gov.sg
- 15Yes—vaccination slots are limited and booked independently. Book your vaccine appointment at https://www.ultimed.com.sg/contact-us to secure a slot.
- 16It depends on your age, gender, lifestyle, and family history. Our doctors can guide you. To get personalized advice, book a consultation at https://www.ultimed.com.sg/contact-us
- 17You will typically receive your screening results within 3 working days, depending on the complexity of the tests and completion of the doctor’s review.
- 18Results may be shared in person, via teleconsult, or secure email—based on your preference. Need help reviewing your results? Book a follow-up at https://www.ultimed.com.sg/contact-us
- 19Yes. We conduct medical exams for: • Work Permit, S-Pass, Employment Pass • PR, LTVP, Dependant Pass, Student Pass, and more Ensure your documents are in order—book it at: https://www.ultimed.com.sg/contact-us
- 20We support medical checkups for: • Employment Pass • S-Pass • Work Permit • FDW/MDW • PR • LTVP • Dependent Pass • Student Pass Start the process now—book it at: https://www.ultimed.com.sg/contact-us
- 21Yes. We provide TDVL and PDVL medicals for taxi and private hire drivers. Book it at: https://www.ultimed.com.sg/contact-us
- 22Usually 1–2 hours, depending on paperwork, X-rays, and tests. Want a faster visit? Book it at: https://www.ultimed.com.sg/contact-us
- 23No fasting is required. Our health screening services are designed to be fuss-free. No preparation is required. All you have to do is bring along your Identity document on the day of your appointment.
- 24Yes. Anyone aged 21 and above with mental capacity can apply. It’s especially important for: • Seniors • Individuals with chronic illnesses • Anyone who wants trusted decision-makers Take the first step—book it at: https://www.ultimed.com.sg/contact-us
- 25Prices start from $80. Contact us for a full breakdown. Need help understanding the process? Book it at: https://www.ultimed.com.sg/contact-us
- 26• WhatsApp us at 8954 1995 • Email feedback@ultimed.com.sg • Fill in our contact form: https://www.ultimed.com.sg/contact-us
- 27You can submit feedback via our online feedback form or in-clinic feedback form. We will respond within 3 working days. Send us your feedback here: https://www.ultimed.com.sg/contact-us
- 28We comply with the PDPA. Your data is securely stored and only shared with your consent or as required by law.
- 29Yes, we offer 4 packages: a. Ultimed Basic - Basic health screening that covers the foundation for everyday health b. Ultimed Mini - Curated tests tailored to provide early detection of diseases and offer overview of your wellbeing c. Ultimed Midi - Comprehensive full body health check-up to provide in-depth insights d. Ultimed Maxi - Our premium full body health check-up to provide further in-depth insights Screen for Life is also available for eligible Singaporeans and PRs across all our clinics/centres. Ready for your checkup? Book a screening today at https://www.ultimed.com.sg/contact-us
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