FREQUENTLY ASKED QUESTIONS
- 01
We have 4 clinics located at:
• Blk 139 Tampines Street 11, #01-42, Singapore 521139
• Blk 824 Tampines Street 81 #01-36, Singapore 520824
• 1 Tampines Walk, #05-31A Our Tampines Hub, Singapore 528523
• Blk 727 Ang Mo Kio Ave 6 #01-4250, Singapore 560727
Would you like to book an appointment? Call us at 65922859 / 65922858 or book online here at https://www.ultimed.com.sg/contact-us
- 02
Weekdays: 8:30am – 1:00pm, 2:00pm – 5:30pm
Saturday: 8:30am – 1:00pm
Closed on Public Holidays.
Visit our website at https://www.ultimed.com.sg/our-location for the most updated hours
- 03
We offer:
• GP consultations
• Telemedicine
• Health screenings
• Vaccinations
• LPA certification
• Chronic disease management
• STD/HIV/HPV testing
• Family planning
• MOM/ICA/FDW medicals
To see the full list, visit our website at https://www.ultimed.com.sg/
- 04
We manage common illnesses like cold, flu, fever, minor injuries, as well as chronic conditions such as:
• Diabetes
• Hypertension
• High cholesterol
• Asthma
• Skin concerns
Need medical attention? Book an appointment on our website: https://www.ultimed.com.sg/contact-us
- 05
Yes, we offer discreet testing and follow-up consultations for STDs, HIV, and HPV. To maintain your privacy and reduce wait time, book your appointment at https://www.ultimed.com.sg/contact-us
- 06
Yes, we offer health checks and consultations specific to men’s and women’s needs, including sexual health and hormone-related issues.
Want to speak to a doctor? Book your visit now at https://www.ultimed.com.sg/contact-us
- 07
Yes, our doctors can refer you to appropriate specialists and help coordinate follow-up care.
Referrals require a consultation—book one here at https://www.ultimed.com.sg/contact-us
- 08
Walk-ins are welcome, but we highly recommend booking to reduce waiting time.
Book now to secure your preferred timing: https://www.ultimed.com.sg/contact-us
- 09
Walk-in slots are subject to availability.
To avoid disappointment, book it at: https://www.ultimed.com.sg/contact-us
- 10
You can:
• Book online via our website: https://www.ultimed.com.sg/contact-us
• WhatsApp us at +6589752624
- 11
• Cash
• Credit/debit cards
• Medisave
• CHAS subsidies (where applicable)
• CDC Vouchers
- 12
Yes, for select insurance panels. Please check with your provider or call us to verify.
To confirm eligibility, book it at: https://www.ultimed.com.sg/contact-us
- 13
Yes, we offer vaccines under the National Adult Immunisation Schedule (NAIS) and National Childhood Immunisation Schedule (NCIS), including:
• Influenza
• Covid-19
• Pneumococcal
• Hepatitis B
• Tdap
• MMR
• HPV
• Travel vaccines
Protect yourself and your loved ones—book a vaccination appointment at https://www.ultimed.com.sg/contact-us
- 14
Some vaccines listed under NAIS/NCIS are subsidised; prices vary based on nationality and eligibility. Need help checking your eligibility? Book a consultation at https://www.ultimed.com.sg/contact-us.
Reference website:
• NCIS: https://www.moh.gov.sg/others/resources-and-statistics/childhood-developmental-screening NCIS
The table below outlines the recommended vaccination schedule for adults (aged 18 and above) in Singapore, in accordance with the National Adult Immunisation Schedule (NAIS). For additional information, please refer to healthhub.sg/vaccinate.
Vaccination against
Age
Frequency
Recommendation level
Influenza (INF)
≥18 years old
1 dose annually
Recommended for adults with specific medical condition or indication
Pneumococcal
≥65 years old
Up to 2 doses
Recommended for seniors above 65 years old
Tetanus
≥18 years old
10 years since last vaccination
Adults whose last vaccination was 10 years ago. Also recommended for pregnant women
Human Papillomavirus (HPV)
Females 9-26 years old
9-14 years old: 2 doses
15+ years old: 3 doses
Females 9-26 years old
Hepatitis B
≥18 years old
3 doses
Adults ≥18 years old not previously vaccinated
Measles, Mumps, Rubella (MMR)
≥18 years old
2 doses
Adults ≥18 years old not previously vaccinated
Varicella
≥18 years old
2 doses
Adults ≥18 years old not previously vaccinated
Shingles
≥18 years old
2 doses
Adults ≥60 yeras old and 18-59 years old with specific medical conditions
The table below outlines the recommended vaccination schedule for children (From birth to age 17 years) in Singapore, in accordance with the National Childhood Immunisation Schedule (NCIS). For additional information, please refer to vaccinesprotect.gov.sg
Vaccine
Dose number
Recommended age
Notes
Hepatitis B (HepB)
1
At birth
Hepatitis B (HepB)
2
2 months
Hepatitis B (HepB)
3
6 months
Bacillus Calmette-Guerin (BCG)
1
At birth
Diphtheria, tetanus and acellular pertussis (paediatric)(DTaP)
1
2 months
Diphtheria, tetanus and acellular pertussis (paediatric)(DTaP)
2
4 months
Diphtheria, tetanus and acellular pertussis (paediatric)(DTaP)
3
6 months
Diphtheria, tetanus and acellular pertussis (paediatric)(DTaP)
Booster 1
18 months
Inactivated poliovirus (IPV)
1
2 months
Inactivated poliovirus (IPV)
2
4 months
Inactivated poliovirus (IPV)
3
6 months
Inactivated poliovirus (IPV)
Booster 1
18 months
Measles, Mumps, Rubella (MMR)
1
12 months
Measles, Mumps, Rubella (MMR)
2
15 months
Varicella
1
12 months
Varicella
2
15 months
Pneumococcal (PCV 10 or PCV13)
1
4 months
Pneumococcal (PCV 10 or PCV13)
2
6 months
Pneumococcal (PCV 10 or PCV13)
Booster 1
12 months
Influenza
1
6 months
Annually
- 15
Yes—vaccination slots are limited and booked independently.
Book your vaccine appointment at https://www.ultimed.com.sg/contact-us to secure a slot.
- 16
Yes, we offer 3 packages:
a. Ultimed Essential - Basic, non-fasting health screening that covers the foundation for everyday health
b. Ultimed Care - Curated tests tailored to provide early detection of diseases and offer overview of your wellbeing
c. Ultimed Wellness - Comprehensive and premium full body health check-up to provide in-depth diagnostic insights
Screen for Life is also available for eligible Singaporeans and PRs across all our clinics/centres. Ready for your checkup? Book a screening today at https://www.ultimed.com.sg/contact-us
- 17
It depends on your age, gender, lifestyle, and family history. Our doctors can guide you.
To get personalized advice, book a consultation at https://www.ultimed.com.sg/contact-us
- 18
You will typically receive your screening results within 3 working days, depending on the complexity of the tests and completion of the doctor’s review.
- 19
Results may be shared in person, via teleconsult, or secure email—based on your preference. Need help reviewing your results? Book a follow-up at https://www.ultimed.com.sg/contact-us
- 20
Yes. We conduct medical exams for:
• Work Permit, S-Pass, Employment Pass
• PR, LTVP, Dependant Pass, Student Pass, and more
Ensure your documents are in order—book it at: https://www.ultimed.com.sg/contact-us
- 21
We support medical checkups for:
• Employment Pass
• S-Pass
• Work Permit
• FDW/MDW
• PR
• LTVP
• Dependent Pass
• Student Pass
Start the process now—book it at: https://www.ultimed.com.sg/contact-us
- 22
Yes. We provide TDVL and PDVL medicals for taxi and private hire drivers.
Book it at: https://www.ultimed.com.sg/contact-us
- 23
Usually 1–2 hours, depending on paperwork, X-rays, and tests.
Want a faster visit? Book it at: https://www.ultimed.com.sg/contact-us
- 24
No fasting is required. Our health screening services are designed to be fuss-free. No preparation is required. All you have to do is bring along your Identity document on the day of your appointment.
- 25
Yes. Anyone aged 21 and above with mental capacity can apply. It’s especially important for:
• Seniors
• Individuals with chronic illnesses
• Anyone who wants trusted decision-makers
Take the first step—book it at: https://www.ultimed.com.sg/contact-us
- 26
Prices start from $80. Contact us for a full breakdown.
Need help understanding the process? Book it at: https://www.ultimed.com.sg/contact-us
- 27
• WhatsApp us at 8975 2624
• Email feedback@ultimed.com.sg
• Fill in our contact form: https://www.ultimed.com.sg/contact-us
- 28
You can submit feedback via our online feedback form or in-clinic feedback form. We will respond within 3 working days.
Send us your feedback here: https://www.ultimed.com.sg/contact-us
- 29
We comply with the PDPA. Your data is securely stored and only shared with your consent or as required by law.